Backorder Queue

overview

A queue-management app for backorder representatives to review orders that could not be fulfilled from the original branch due to limited stock. Users could substitute items, adjust shipping, add projections, request transfers, manage inventory, and remove completed orders from the queue. Also had an extensive admin functionality to drive what orders went into the queue.

users

Customer Service Reps

my ROLE

UX Designer, Researcher (solo)

TIME FRAME

1 year

TOOLS used

Figma

View Admin FigmaView Queue Figma
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