Dropship Order Queue

overview

A specialized queue app for the customer service dropship team, focused on orders fulfilled by vendors and shipped directly to customers. The app supported item-specific workflows, custom data by item type, and manager controls for allowing certain items to automatically leave the queue.

users

Customer Service Reps

my ROLE

UX Designer, Researcher (solo)

TIME FRAME

4 months

TOOLS used

Figma

View Figma
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